Privacy Policy

Effective Date: April 2026

At Masa Protection, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us through our contact forms, including:

  • Personal Details: Name and surname.

  • Contact Information: Email address and phone number.

  • Service Details: Information regarding your security or cleaning requirements.

2. How We Use Your Information

We use the data collected to provide you with the best possible service, specifically for:

  • Providing accurate service quotes for guarding, protection, or cleaning.

  • Responding to your inquiries and support requests.

  • Improving our website functionality and user experience.

  • Communicating important updates regarding our services.

3. Data Protection & Security

We take the security of your data seriously. Masa Protection implements a variety of technical and organizational measures to maintain the safety of your personal information.

  • We do not sell, trade, or otherwise transfer your personal information to outside parties.

  • Access to your data is strictly limited to authorized employees who need the information to perform their duties.

4. Cookies

Our website may use “cookies” to enhance your browsing experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

5. Your Rights (POPIA Compliance)

In accordance with South African law, you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction of any inaccurate or out-of-date information.

  • Request the deletion of your personal data from our records.

6. Contact Us

If you have any questions regarding this Privacy Policy or the protection of your data, please contact us:

Masa Protection Unit (Pty) Ltd

Email: info@masaprotection.co.za

Website: www.masaprotection.co.za